Account Error Messages

Modified on Fri, 6 Feb at 3:12 PM

Account not ready (After Signup)


If you are getting this on the portal, we are still verifying your account. We usually do this very quickly, and apologise if it's taking a little longer. We'll have you enabled on the portal shortly.



Account inactive


This message means that we have deactivated your account, please contact us to resolve this.



Company inactive


This message means that we have deactivated your company, please contact us to resolve this.



Account not linked to a company


This message means that your account isn't assigned to a company, please contact us to resolve this.

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