This help article explains how to use the Lone Working App
Overview
The lone working app is a tool to help keep you safe when you are working by yourself. Once a task has been started in the lone working app you need to check in on the app/via text, there are guides below to explain this.
How to Start a task
1. With the app open click on the “Start Task” button.
Figure 1 - Home Screen of Lone Working App
2. The start and end time of the task are predetermined, with the start being the time you clicked Start Task and then the end time at 23:59 for the same day. You can end the task on the task page by clicking "End Task".
Figure 2 - Task Creation Screen
3. Once you have chosen a task name from the dropdown or have entered a custom task name by selecting "Other" you can click "Begin task", this will take you to the next screen and give you your first check-in time.
Checking In
Overview
While you have an active task in the lone working app you will be required to check in every 3 hours. Checking In ensures that you are safe whilst working alone. Each time you check in it will reset the timer shown on the task screen. This timer displays how long until your next check-in.
You can check in at any time within those 3 hours to reset the timer, giving you more time until you have to check in again.
Missed check-in
If you miss a check-in, the app will initiate an alert. This alert will text and call your line manager to notify them that you have missed your check-in and are possibly in danger. To end an Alert you will have to check in via the app. Once you have the alert will end.
Ending a Task
If you have finished the task that you were doing you can end your current task at any time. To do this Click the blue “End Task” button as seen below. Once pressed you will be prompted to confirm the end of the task. After the task has been ended you can start another task on the main screen.
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